1. Overview

At ClicksTracker.io, operated by Zero Nova Holdings LLC ("Company," "we," "us," or "our"), this Refund Policy explains our policy regarding refunds for our click and conversion tracking service ("Service").

2. No Refund Policy

All fees paid for the Service are non-refundable. By subscribing to or purchasing the Service, you acknowledge and agree that:

  • All payments are final and non-refundable
  • No refunds will be issued for unused time remaining in your billing period
  • No refunds will be issued for unused click allocation from your plan
  • No refunds will be issued for any reason, including service dissatisfaction or change of mind

3. Case-by-Case Evaluation

While refunds are not provided as a matter of policy, we understand that exceptional circumstances may arise. In rare cases, refund requests may be evaluated on a case-by-case basis at our sole and absolute discretion.

Please note:

  • Submitting a refund request does not guarantee approval
  • We are under no obligation to provide refunds under any circumstances
  • Each request is evaluated individually based on the specific circumstances
  • Our decision on refund requests is final and not subject to appeal

4. When Refunds Are Not Available

Refunds will not be provided for:

  • Service dissatisfaction or change of mind
  • Unused time remaining in your billing period
  • Unused click allocation from your plan
  • Service interruptions, downtime, or temporary unavailability
  • Account termination due to Terms of Service violations
  • Third-party integration issues
  • Overage charges for exceeding plan click limits
  • Technical issues on your end (browser, network, device)
  • Loss of revenue, profit, or business opportunities
  • Any indirect or consequential damages

5. Submitting a Refund Request

If you believe you have exceptional circumstances that warrant consideration, you may submit a request by contacting our support team. Please include:

  • Your account email address
  • The specific reason for your refund request
  • Any relevant details or documentation supporting your request

We will review your request and respond within 10 business days. Our decision is final.

6. Subscription Cancellation

You may cancel your subscription at any time through your account settings. Upon cancellation:

  • Your subscription will not renew at the end of the current billing period
  • You will retain access to the Service until the end of your current paid period
  • No refund is issued for remaining time
  • Your data may be deleted after your subscription ends

7. Plan Changes

Upgrades: When upgrading to a higher-tier plan, you will be charged a prorated amount for the remainder of your billing cycle.

Downgrades: When downgrading to a lower-tier plan, the change takes effect at the start of your next billing cycle. No refunds or credits are issued for the difference in price.

8. Payment Disputes

If you dispute a charge with your payment provider:

  • Your account will be immediately suspended during the dispute investigation
  • We encourage you to contact us first to resolve any billing issues
  • Fraudulent or unjustified disputes will result in permanent account termination
  • We reserve the right to pursue all available legal remedies for fraudulent disputes

9. Limitation of Liability

Zero Nova Holdings LLC shall not be liable for any loss of profit, revenue, data, business opportunities, or any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.

Under no circumstances will we pay any compensation or damages. Our maximum liability is zero dollars ($0.00).

10. Changes to This Policy

We reserve the right to modify this Refund Policy at any time without notice. Changes will be effective immediately upon posting to our website. Your continued use of the Service after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Refund Policy, please contact us:

Zero Nova Holdings LLC
30 N Gould St, STE R
Sheridan, WY 82801, USA
Email: support@clickstracker.io
Phone: +1 (941) 274-6129

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