Terms and Conditions

1. Welcome

Welcome to ClicksTracker.io, operated by Zero Nova Holdings LLC ("Company," "we," "us," or "our"). These Terms and Conditions ("Agreement") govern your use of our click and conversion tracking service ("Service"). By accessing or using the Service, you agree to be bound by this Agreement. If you do not agree to these terms, please do not use the Service.

Please also review our Privacy Policy, which describes how we collect, use, and protect your personal information.

2. Privacy and Security

We take your privacy seriously. We implement industry-standard security measures to protect your data. Your tracking data is stored securely and is only accessible to you and authorized personnel as necessary to provide the Service.

We may send you service-related communications, including updates about the Service, security alerts, and administrative messages. These communications are essential to the Service and cannot be opted out of while maintaining an active account.

3. License Grant and Restrictions

Subject to your compliance with this Agreement, we grant you a non-exclusive, non-transferable, limited, revocable right to access and use the Service for your internal business purposes only.

You agree not to:

• Resell, sublicense, or transfer your access to the Service to any third party
• Reverse engineer, decompile, or disassemble any part of the Service
• Use the Service to track illegal or fraudulent activities
• Attempt to gain unauthorized access to the Service or its systems
• Use automated means to access the Service beyond the provided API
• Interfere with or disrupt the Service or servers connected to the Service

4. Your Responsibilities

As a user of the Service, you are responsible for:

• Maintaining the security and confidentiality of your account credentials
• All activities that occur under your account
• Ensuring your use of the Service complies with all applicable laws and regulations
• Obtaining necessary consents for tracking activities in accordance with privacy laws
• Notifying us immediately of any unauthorized use of your account

You agree not to use the Service for any unlawful purpose or in any way that could harm, disable, or impair the Service.

5. Account Information and Data

You retain ownership of all data you submit to the Service ("Customer Data"). By using the Service, you grant us a limited license to use, process, and store your Customer Data solely to provide and improve the Service.

We may use aggregated, anonymized data derived from Customer Data for analytics, benchmarking, and service improvement purposes. Such aggregated data will not identify you or your specific campaigns.

6. Intellectual Property Ownership

The Service, including all software, features, content, trademarks, and intellectual property rights therein, are and shall remain our exclusive property. Nothing in this Agreement grants you any right, title, or interest in the Service except for the limited license expressly stated herein.

Any feedback, suggestions, or improvements you provide regarding the Service may be used by us without any obligation to you.

7. Third Party Interactions

The Service may integrate with or contain links to third-party services, including traffic sources, affiliate networks, and analytics platforms. We are not responsible for the availability, accuracy, or content of these third-party services.

Your interactions with third-party services are governed by their respective terms and policies. We recommend reviewing those terms before using any third-party integrations.

Payment Processing: Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. By completing a transaction through Paddle, you enter into a contract with Paddle subject to their Invoiced Consumer Terms and Conditions. This means:

• You purchase the Product from Paddle, but the Product is licensed to you by us (the Supplier)
• Paddle handles payment management, tax calculation, refunds, and chargebacks
• Paddle provides customer service inquiries related to billing and payment
• For digital content that is immediately made available, you consent to immediate performance and acknowledge losing the right of withdrawal once access begins
• If cancellation is permitted under applicable law, Paddle will reimburse all payments received within 14 days of being informed of the cancellation decision

8. Charges and Payment of Fees

The Service is offered under various subscription plans with different pricing tiers based on usage limits. Current pricing is available on our pricing page.

Overage Charges: If you exceed your plan's monthly click limit, overage charges will apply. Overage is calculated per 10,000 clicks at a rate of your plan's price per million divided by 100, plus a 5% surcharge. For example, on the Starter plan ($79/month for 1M clicks), overage is charged at $0.83 per 10,000 clicks.

We will notify you when you reach 80% of your monthly click limit and provide options to upgrade your plan or manage your usage.

Refunds: We offer a 30-day money-back guarantee on all new subscriptions. If you are not satisfied within the first 30 days, you may request a full refund. After the initial 30-day period, fees are generally non-refundable, though refund requests may be considered on a case-by-case basis. Please see our Refund Policy for complete details.

9. Billing and Renewal

Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. We will charge your payment method on file for the renewal amount.

We reserve the right to modify our pricing with 30 days' notice. Continued use of the Service after a price change constitutes acceptance of the new pricing.

You are responsible for all applicable taxes related to your use of the Service.

10. Non-Payment and Suspension

If payment is not received by the due date, we may suspend or terminate your access to the Service. We will provide reasonable notice before suspension whenever possible.

Upon account suspension for non-payment, your data will be retained for a reasonable period to allow you to bring your account current. After this retention period, we may delete your data in accordance with our data retention policies.

11. Term

This Agreement begins when you create an account and continues until terminated. You may terminate your account at any time by providing notice through the Service.

We recommend exporting any data you wish to retain before terminating your account, as data may be deleted following termination.

12. Termination for Cause

Either party may terminate this Agreement immediately upon written notice if the other party materially breaches this Agreement and fails to cure such breach within 30 days of receiving notice.

We may immediately terminate or suspend your access if:

• You fail to pay fees when due
• Your use of the Service violates applicable laws
• Your use poses a security risk to the Service or other users
• You engage in fraudulent or abusive activities

13. Representations and Warranties

Each party represents and warrants that it has the legal authority to enter into this Agreement and perform its obligations hereunder.

We warrant that we will provide the Service in a professional manner consistent with industry standards and that the Service will perform substantially as described in our documentation.

14. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from: (a) your use of the Service; (b) your violation of this Agreement; (c) your violation of any third-party rights; or (d) your Customer Data.

We will indemnify you against claims that the Service infringes any third-party intellectual property rights, provided you promptly notify us of such claims and cooperate in the defense.

15. Disclaimer of Warranties - SERVICE PROVIDED "AS IS"

THE SERVICE IS PROVIDED STRICTLY ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AVAILABILITY, OR COMPLETENESS.

WE MAKE NO WARRANTY THAT:

• The Service will meet your requirements or expectations
• The Service will be uninterrupted, timely, secure, or error-free
• The results obtained from using the Service will be accurate or reliable
• Any errors in the Service will be corrected
• The Service will be compatible with any other software or systems

YOU USE THE SERVICE ENTIRELY AT YOUR OWN RISK. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE SERVICE IS DONE AT YOUR OWN DISCRETION AND RISK.

16. Force Majeure

Neither party shall be liable for any failure or delay in performance due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, government actions, or failures of third-party providers.

17. Internet Delays

The Service may be subject to limitations, delays, and other problems inherent in the use of the internet and electronic communications. We are not responsible for any delays, delivery failures, or other damages resulting from such problems.

18. Limitation of Liability - NO COMPENSATION

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ZERO NOVA HOLDINGS LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO:

• Direct, indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, business opportunities, or goodwill
• Cost of procurement of substitute services
• Service interruptions, downtime, or data loss
• Any damages arising from your use or inability to use the Service

UNDER NO CIRCUMSTANCES WILL WE PAY ANY COMPENSATION, REFUNDS, OR DAMAGES OF ANY KIND. OUR MAXIMUM AGGREGATE LIABILITY FOR ALL CLAIMS SHALL BE ZERO DOLLARS ($0.00).

YOU EXPRESSLY UNDERSTAND AND AGREE THAT WE SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE INCURRED BY YOU, INCLUDING BUT NOT LIMITED TO LOSS ARISING FROM:

• Any reliance placed by you on the completeness, accuracy, or existence of any advertising or content
• Any changes we may make to the Service or any cessation of the Service
• The deletion, corruption, or failure to store any content maintained by the Service
• Your failure to provide accurate account information
• Your failure to keep your password or account details secure

THIS LIMITATION OF LIABILITY APPLIES REGARDLESS OF THE LEGAL THEORY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

19. Modifications to Terms

We reserve the right to modify this Agreement at any time. We will notify you of material changes through the Service or via email. Your continued use of the Service after such changes constitutes acceptance of the modified terms.

If you do not agree to the modified terms, you may terminate your account as provided herein.

20. Governing Law and Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of the jurisdiction in which we operate, without regard to conflict of law principles.

Any disputes arising from this Agreement shall be resolved through binding arbitration, except for claims seeking injunctive relief. You agree to waive any right to participate in class action lawsuits or class-wide arbitration.

21. General Provisions

This Agreement constitutes the entire agreement between you and us regarding the Service and supersedes all prior agreements and understandings.

If any provision of this Agreement is held invalid or unenforceable, the remaining provisions shall continue in full force and effect. Our failure to enforce any right or provision shall not constitute a waiver of such right or provision.

You may not assign this Agreement without our prior written consent. We may assign this Agreement to an affiliate or in connection with a merger, acquisition, or sale of assets.

22. Complaints Policy

We are committed to providing excellent customer service and resolving any issues promptly. If you have a complaint about our Service:

• Contact our support team via email at support@clickstracker.io or phone at +1 (941) 274-6129
• We will acknowledge your complaint within 2 business days
• We aim to resolve all complaints within 10 business days
• If we cannot resolve your complaint within this timeframe, we will provide you with an update and estimated resolution time

If you are not satisfied with our response, you may escalate your complaint to the relevant consumer protection authority in your jurisdiction.

23. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Zero Nova Holdings LLC
30 N Gould St, STE R
Sheridan, WY 82801, USA
Email: support@clickstracker.io
Phone: +1 (941) 274-6129